Total Quality Management
Total quality management is the concept that is used in the management sciences. This concept can help the company or organization for the purpose to fulfill the needs of the stakeholders with the help of the incorporation of the functions of the organizations such as marketing, human resource, production, customer care, finance, information technology, etc.
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Furthermore, total quality management is the study that provides help for the purpose that how one can finish the methods or processes for the long term purpose. There are numerous factors that are involved in the quality control procedure such as customers, vendors, suppliers, workforce, etc.
The Americans were the first who developed the theory of total quality management. The main principle of this theory is that the quality remains constant or improves from all the perspective such as individuals, procedures, merchandises and services.
The aim of the total quality management is that the focus of the managers should be centralized in each decision of the organization. The objective of TQM is that the firm or organization should be successful continuously as well as it should be concerned the about the satisfaction of the customers internally or externally.
Total quality management is also known as “TQM”. It is a long term and continued procedure that can focus on the efforts of the managers in order to support the quality. The efforts of the managers include observation and development programs, data collection or evaluation. Organizations that are applying TQM procedure in a well manner are usually known as the learning organization.
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